Services are often more important than the actual sale itself. For that reason
Screentek is committed to providing its clients with the best experience from
the quotation process through to its after sales service.
marketing:
Screentek's literature is designed in house and can often be personalised for your company. Bespoke literature is available for large contracts or specific major schemes. Alternatively we will be all too happy to provide you with the relevant documentation and artwork to personalise our literature to your requirements.
We further can assist you with an array of items such as samples, swatches, image CD’s and literature of all our products and ranges. Feel free to contact us for more information.
bespoke:
Seldom does a job only require standard products from our ranges. Screentek is on hand to resolve customer needs not catered for by our vast standard product selection. Special products are an everyday occurrence and as Most bespoke items are derivatives from co-coordinated elements of standard ranges, the request for alterations is easily achievable.
Furthermore we are all too happy to develop a bespoke ranges for individual
customers that will not be sold on to anyone else. Feel free to consult us for any unique enquiries.
installations:
As most of our client have their own installation teams we currently don’t offer an installation service. However we can recommend you numerous competent and reliable installation companies to execute any of your requirements. Please call us for further information.
training:
Product knowledge and its understanding is an all essential tool in order to win over potential clients with jobs, contracts and tenders. We offer a training service to your installation or sales teams, to give them a good understanding of the products, components, its functionality and installation methods. This in turn will give the client the confidence of the product he is investing in.
deliveries:
We at Screentek pride ourselves on offering a reliable and flexible delivery service across the UK. Once you have received our order acknowledgment you can be assured to receive your goods as agreed. Furthermore, most of our deliveries are free of charge.
Special attention has also been given to our packaging to ensure that you will receive the goods in the same condition as it has left the factory. We work closely with our clients regarding the packaging criteria and will be agreed upon with each client in order to maintain minimal disruption to them and the environment.
after sales:
Screentek’s commitment to customer service continues even after the order is won. The level of customer satisfaction is our measure of success and will see any project to the very end. By keeping in close touch through proper lines of communication, strong working relationships we are certain to develop and succeed with any of our business partners.
